Healthcare

Essential Duties and Responsibilities: (including but not limited to the following) Channels all incoming calls, routes calls to appropriate department and/or person.  Announces calls to physicians and executive staff. Takes messages and processes them accordingly.  Knows physicians and staff schedules for all offices.  Has general information regarding insurance, schedule, procedures, and services provided by the […]

The Customer Service Representative has an important, highly visible role as a front-line team member who interacts with owners, new customers, and members of the community. This person provides valuable information, answers inquiries with accuracy and efficiency, performs critical documentation duties and acts as a liaison between departments. This position reports directly to the Customer