Customer Service

Patient Experience Specialist -Poughkeepsie, NY

POSITION OVERVIEW DESCRIPTION: The Office of Patient Experience is seeking a compassionate and resourceful Patient Experience Specialist. In this role, the individual will be responsible for advocating for our patients and families and support our patients with timely resolution to requests and concerns. As one of the main people interacting with our patients, they need […]

Patient Experience Specialist -Poughkeepsie, NY Read More »

Assistant Athletic Trainer -White Plains, NY

Job Description: The University is seeking a full time (12 month) Assistant Athletic Trainer to grow its staff. This position involves assisting the Head Athletic Trainer in developing and implementing the sports medicine program for intercollegiate athletics. This position will be responsible for assisting in aspects of the sports medicine program including coordination of team

Assistant Athletic Trainer -White Plains, NY Read More »

Radiology Scheduler -Mount Kisco, NY

The Radiology Scheduler is responsible for scheduling exams, providing optimum service to the customer and supporting the department to effectively and efficiently maximize schedules. Essential Functions:  Answer phones and guide patients by kindly talking them through the steps and answering their questions and concerns. Scheduling radiology procedures in an organized and efficient manner. Input/update patient

Radiology Scheduler -Mount Kisco, NY Read More »

Banking Call Center 3:00pm-11:30pm Shift -White Plains, NY

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on

Banking Call Center 3:00pm-11:30pm Shift -White Plains, NY Read More »

Practice Assistant-Many locations in NYC, Westchester, Putnam and Dutchess Counties!

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to company standards operationally and financially. The Front desk employee in the Covid Vaccine Clinic will be responsible for checking in patients in the walk-in clinic and verifying their information and entering it into the computer. Essential Duties

Practice Assistant-Many locations in NYC, Westchester, Putnam and Dutchess Counties! Read More »

Medical Biller Denials and Appeals-White Plains, NY

Responsibilities: · Working EOB denials · Contacting carrier on denied claims · Contacting carrier for post claim negotiation of fee · Prepare written claim appeals · Sending/following up on appeals to insurance carriers paper and electronically · Contacting insurance carriers on unpaid claims · Submitting corrected claims to insurance carriers when necessary · Maintain strict

Medical Biller Denials and Appeals-White Plains, NY Read More »

Bilingual Spanish Medical Front Desk Associate- Hawthorne, NY

Position Description: General office tasks – answer main phone, sign for deliveries, monitor the front door/people coming in, sign for packages, issue parking passes, field general questions Fill out in simple spreadsheets, make calls as needed (possibly to order lunch,) Must be ok with being at the desk most of the day as covering doors/phones

Bilingual Spanish Medical Front Desk Associate- Hawthorne, NY Read More »

Scroll to Top