Customer Service

Patient Experience Specialist -Poughkeepsie, NY

POSITION OVERVIEW DESCRIPTION: The Office of Patient Experience is seeking a compassionate and resourceful Patient Experience Specialist. In this role, the individual will be responsible for advocating for our patients and families and support our patients with timely resolution to requests and concerns. As one of the main people interacting with our patients, they need […]

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Front Desk Receptionist -Poughkeepsie, NY

We are looking for a Front Desk Receptionist to join our team in Poughkeepsie! Greet patients as they arrive at the facility and provide them with appropriate information Answer telephone and guide callers regarding medical procedures Schedule and reschedule patients’ appointments Cancel patients’ appointments and provide them with new dates Direct calls and messages to

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Radiology Scheduler -Mount Kisco, NY

The Radiology Scheduler is responsible for scheduling exams, providing optimum service to the customer and supporting the department to effectively and efficiently maximize schedules. Essential Functions:  Answer phones and guide patients by kindly talking them through the steps and answering their questions and concerns. Scheduling radiology procedures in an organized and efficient manner. Input/update patient

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Banking Call Center 3:00pm-11:30pm Shift -White Plains, NY

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on

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Practice Assistant-Many locations in NYC, Westchester, Putnam and Dutchess Counties!

Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to company standards operationally and financially. The Front desk employee in the Covid Vaccine Clinic will be responsible for checking in patients in the walk-in clinic and verifying their information and entering it into the computer. Essential Duties

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Medical Biller Denials and Appeals-White Plains, NY

Responsibilities: · Working EOB denials · Contacting carrier on denied claims · Contacting carrier for post claim negotiation of fee · Prepare written claim appeals · Sending/following up on appeals to insurance carriers paper and electronically · Contacting insurance carriers on unpaid claims · Submitting corrected claims to insurance carriers when necessary · Maintain strict

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