Purpose: The Manager, Benefits & Leaves is responsible for the administration, promotion, compliance, and the employee experience of the companies benefits and leave programs. You must be passionate about helping people. Excellent organizational and communication skills are essential to the success of this role. You will be responsible for helping create, and the managing, administrating, and presenting benefit & leave of absence programs. This includes the annual open enrollment process, educating employees, and promoting wellness. This will be a “hands-on” role. You will report to the Senior Manager, Human Resource COE’s.
Responsibilities
- Administers, communicates, implements, and holds in compliance all employee benefit programs including medical, dental, vision, life, disability, health savings, flexible spending, COBRA, 401(k) and other benefits in the US
- Serve as a resource to employees and leadership regarding policies and process surrounding health & retirement benefits, Leave of Absence (LOA), and Workers Compensation (WC) in the US
- While working with EHS, properly initiate contact with injured workers, supervisors, and TPA. Maintain and update claim files with necessary treatment plans and subsequent steps
- Support the field and business leaders on navigating LOA scenarios, accommodation requests and coordinate employees return to work
- Manage escalation for sensitive leave of absence claims – work directly with the HR Generalists and Legal to administer ADA leaves throughout the process
- Designs and implements presentations, employee education, and updates on changes that impact benefit plans
- Analyzes current market, programs, trends, and costs to evaluate effectiveness of benefit programs and recommend changes or new programs
- Supports company goals by maximizing plan effectiveness and competitiveness
- Resolves employee questions and problems by interpreting benefit policies and procedures
- Reconciles benefits accounts, complete payment with vendor, and look for trends and efficiencies in the data
- Aid in minimizing health claims, mitigating costs through vendor partnering & negotiation
- Verifies insurance billing and audit reconciliation of carrier reports, benefit accounts and disbursements
- Ensures benefit programs are administered accurately and in compliance with plan documents and applicable federal and state regulations
- Develops and maintains trusted partnerships to create value and achieve business goals
- Builds relationships internally and collaborates effectively with cross-functional teams, i.e., HR, HRIS, Legal, Sales, and the Finance/Accounting department
- Responsible for ensuring accurate and timely completion of all government compliance and annual reporting requirements
- Other duties as assigned by management.
Qualifications
- Bachelor’s degree in HR, Business or equivalent combination of experience/education
- Minimum 5 years’ experience in analysis, design or administration of employee benefit and leave programs, including compliance with federal and state laws, preferably in self-insured environment.
- Minimum 3 year administering leaves preferred
- Minimum 3 years of ADA claims preferred
Competencies
- Knowledge of federal laws and guidelines, including but not limited to COBRA, HIPAA, ERISA, USERRA, FMLA and DOL
- Professional customer relations, analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to act freely and exercise judgment and discretion within the scope of the position; able to make decisions quickly and confidently
Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies
- Strong communication skills both written and oral
- Superior organizational skills
- Ability to effectively interact with management of all levels, other members of department and vendors
- Ability to present to a large audience
- Project management, time management, and decision-making skills
- Ability to Travel within the US.
Salary $120-135K + 10% bonus.
(BC)
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